Table 1 Recommended dashboard evaluation outcomes based on dashboard purpose

Effectiveness outcomes

Yes, if not yet established

No^b

Implementation

Varies depending on outcomes

Implementation outcomes

 Acceptability (how agreeable is the dashboard)

Yes

Yes

Preparation

AIM^c

 Feasibility (extent to which the dashboard can be successfully used)

Yes

Yes

Preparation

FIM^d

 Appropriateness (perceived relevance of the dashboard to address a certain problem)

Yes

Yes

Preparation

IAM^e

 Adoption (how many individuals use the dashboard)

Yes

Yes

Implementation

Observation

 Reach (how many individuals use the dashboard out of the number of individuals who should be using the dashboard)

Yes

Not critical

Implementation

Observation

 Use Frequency (number of dashboard clicks)

Yes

Not critical

Implementation

Observation

 Sustainability (extent to which dashboard use is maintained)

Yes

No

Sustainment

Observation, CFIR^f interviews, IFASIS^g

 Usability (dashboard’s ease of use)

Yes

Yes

Preparation & Implementation

SUS^h, Think Aloud exercises

 Value (importance of the dashboard’s data metrics to relevant actors)

Yes

Yes

Exploration, Preparation, & Implementation

CFIR interviews

 Equity (extent to which dashboard data are biased)

Yes

Yes

Preparation & Implementation

HEIFⁱ, Digital Healthcare Equity Framework, observation